Terms of service

Last updated 18 August 2026

Who we are

This service is run by Lanaway Organisation Ltd, company number 16879639, registered at Flat 1, 83a Cheriton Road, Folkestone, CT20 1DG, United Kingdom. The company's contact address is louis@louislanaway.com. For help with the app, write to matthew@kasparpartners.co.uk and we answer every message.

What you get

A loyalty app for your business: a stamp card your customers keep on their phone, an app your staff use to give stamps, and a dashboard with your member list. We host it, back it up and keep it running.

What it costs

£49.99 a month. No setup fee. The price is per business, and there is no limit on how many customers or staff you have.

Cancelling

You can stop at any time and there is no notice period. Your app keeps running until the end of the month you have paid for. Email matthew@kasparpartners.co.uk and we will also send you your full member list as a spreadsheet, because that list is yours.

Your customers' details are yours

Names, emails and visit history belong to your business, not to us. We do not sell them, we do not use them to market anything to your customers, and we do not share them with other businesses on this platform. You can download the whole list from your dashboard whenever you want, and you can ask us to delete it.

What you are responsible for

Giving out stamps honestly, honouring the rewards you advertise, and only sending offers people agreed to receive. If you use the app to mislead your customers, we will close the account.

What we are responsible for

Keeping the service up and your data safe. We do not promise it will never be down, because nobody can. If we have a serious outage that lasts more than a day, tell us and we will refund that month.

If something goes wrong

Our liability is limited to what you have paid us in the last three months. We are a small business and this is a £49.99 a month product, so that is the honest limit.

Changes

If we change these terms in a way that matters, we will email you at least 30 days before it takes effect.

How we handle personal data